Help & FAQs

Open the job listing and click Apply now. You can add a short cover note (or save a default in your profile to prefill it). Employers see your name, bio, location, experience, certifications, and resume.

No, but applications without one often get skipped. Upload a PDF in your profile (max 5 MB). Only employers you've applied to can download it.

In your profile, set New-job alerts to Daily or Weekly. We email you up to 10 newest jobs matching your industries and state.

For finer control, save searches from /browse-jobs — alerts then include matches for any saved search too.

Yes — go to My applications and click Withdraw. You can only withdraw while it's still pending. Once an employer has viewed or shortlisted it, withdrawal isn't available.

Optional. When turned on (in your profile), your name, bio, industries, experience, and certifications are visible at a public URL you can share — e.g. 1apprentice.com.au/p/your-name. Email, phone, and resume stay private. Turn it off anytime.

In your profile, scroll to Your data → Delete my account. Type your email to confirm. Everything is permanently removed: profile, applications, messages, saved jobs, resume, portfolio.

An on-by-default setting on your profile. Approved employers searching for candidates for a specific job they've posted can find your profile — but only if you've completed identity verification, their job is in your state, and it matches one of your industry interests. They can then message you directly about that job. You can turn it off (or back on) any time in the Visibility section of your profile, and you can block or report anyone.

ABN verification lets us confirm you're a real Australian business. We check it against the Australian Business Register automatically, then manually review new employer accounts before your first job can go live.

Usually within a business day. You can browse the site while you wait. We'll email you once approved.

Listings stay live for 30 days. We email you a few days before one expires so you can renew it in one click for another 30 days. If a listing lapses without renewal it's automatically archived — not deleted — so you keep the full record (applicants and messages) and can renew it anytime from My Listings.

Yes — on /my-listings click Analytics on any listing. You'll see total views, applications, apply rate, and a 30-day daily-view sparkline.

Open /applications. Each card shows the applicant's profile snapshot (location, experience, certifications) + their cover note. Click View profile for the full detail, or Resume to download. Update status from the dropdown; the applicant gets an email when you shortlist or reject.

You can also add a private note per applicant (only you see it) and use bulk actions to shortlist or reject multiple at once.

Yes — in your profile, add up to 5 message templates. They appear as chips above the compose bar in any conversation; click to insert.

On /my-listings, click Find candidates on any active job. We'll show verified apprentices in your job's state whose industry interests include your job's category and who haven't opted out of being found. You can narrow by experience, availability, and certifications, then send a direct message about the job.

Cold contact is limited to 10 messages per day per employer, and only goes to verified apprentices who haven't opted out via their profile. They can block or report you.

Click the Unsubscribe link in the footer of any email we send — no login required. Or toggle off Email me about activity in your profile.

Clear your site data and try again. If it persists, your authentication session may have expired or your browser is blocking third-party cookies — try a different browser or contact us.

You can report any job, message, or user from the "Report" link on the relevant page. Reports go to our moderation queue. Blocking a user from the message header prevents either party from contacting the other.